Last updated: October 31, 2026
1. Our service
Water Damage Gwinnett operates waterdamagegwinnett.com to connect homeowners experiencing water damage with independent restoration service providers in Gwinnett County, Georgia. When you call the number on our site, your call is routed to a third-party provider.
2. How we're paid
Our service is free for homeowners. We may be paid a fee for each call by the participating providers or call networks we route calls to. Calls are routed based on location and availability; routing is not a recommendation or a ranking of any provider’s quality.
3. No contractor relationship
We are not a party to any agreement between you and a service provider. Service availability, response times, pricing, licensing, insurance coverage, and workmanship are determined solely by the provider. We make no guarantees about any provider's services, and we are not responsible for their acts or omissions.
4. No emergency service guarantee
We do not guarantee an immediate response or availability. If you face an immediate threat to life or safety, call 911.
5. Call recording consent
Calls may be recorded for quality assurance. A disclosure plays before connection; by remaining on the line, you consent to recording as described in our Privacy Policy.
6. Acceptable use
You agree not to misuse the service, including placing prank or harassing calls, attempting to disrupt call routing, or using the service for any unlawful purpose.
7. Intellectual property
All content on this site — text, design, and branding — is owned by Water Damage Gwinnett or its licensors and may not be reproduced without permission.
8. Limitation of liability
To the maximum extent permitted by law, Water Damage Gwinnett shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service or any services provided by third-party providers. Our total liability shall not exceed $100.
9. Changes to these terms
We may update these terms from time to time. Continued use of the service after changes constitutes acceptance.
10. Governing law
These terms are governed by the laws of the State of Georgia. Any disputes shall be resolved in the state or federal courts located in Gwinnett County, Georgia.
11. Contact
Questions about these terms: contact@waterdamagegwinnett.com